Company Information
iCity is a licensed and registered company in the Kingdom of Bahrain, operating in the field of smart devices, accessories, and technical services.
Website Usage
• This website may only be used for lawful personal and commercial purposes.
• Any misuse, hacking attempts, or manipulation of the website content is strictly prohibited.
• iCity reserves the right to suspend or terminate any account that violates these terms.
Products and Services
• All products displayed on the website are original and certified.
• Product images may slightly differ from the actual item.
• Product availability is subject to current stock.
• iCity reserves the right to modify or discontinue any product without prior notice.
Pricing and Payment
• All prices are displayed in Bahraini Dinar (BHD) and include Value Added Tax (VAT) as applicable.
• Accepted payment methods include bank cards, transfers, and approved electronic payment systems.
• iCity reserves the right to change prices at any time.
Orders and Confirmation
• Orders are confirmed only after successful payment.
• iCity reserves the right to cancel or reject any order in case of pricing or data errors.
• Customers are responsible for providing accurate information when placing orders.
Delivery and Shipping
• Orders are delivered to the address provided during checkout.
• Delivery timelines are estimated and may vary depending on the courier company.
• iCity is not responsible for delays beyond its control.
Exchange and Return Policy
In accordance with the Consumer Protection Law of the Kingdom of Bahrain:
• Customers may request an exchange or return within 7 days from the date of delivery in case of manufacturing defects.
• Products must be returned in their original condition with all accessories and packaging.
• Opened or used items are non-refundable unless a verified defect is found.
• Certain personal-use products cannot be returned once opened.
Warranty
• All products are covered under the manufacturer’s or authorized distributor’s warranty.
• The warranty does not cover damages caused by misuse, accidents, liquids, or unauthorized modifications.
• A valid purchase invoice is required to claim warranty service.
Maintenance and Repair
• Repair costs are determined after inspection.
• iCity is not responsible for any data loss during servicing.
• Repair timelines depend on the nature of the issue and availability of spare parts.
Privacy and Data Protection
• iCity is committed to protecting customer data in accordance with applicable laws.
• Customer information is used only for order processing, customer support, and marketing purposes.
• Data will not be shared with third parties unless legally required.
Intellectual Property
• All website content, including text, images, logos, and designs, is owned by iCity.
• Unauthorized copying or use of any content is prohibited without official permission.
Limitation of Liability
• iCity shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the website or products.
• Product usage is the sole responsibility of the customer.
Amendments
iCity reserves the right to amend these Terms and Conditions at any time. Updated versions will be published on the website.
Governing Law
These Terms and Conditions are governed by the laws of the Kingdom of Bahrain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bahrain.
Contact Us
For inquiries or complaints, please contact us through the “Contact Us” page on the website or via official iCity communication channels.