Warranty Policy
All products sold at iCity are original and sourced from trusted global brands. Most accessories include a 1-year warranty against manufacturing defects.
If a product develops a manufacturing fault during the warranty period, it can be replaced or serviced according to the brand’s warranty terms.
Warranty Coverage
The warranty covers
• Manufacturing defects
• Hardware malfunction not caused by misuse
Warranty Does Not Cover
• Physical damage
• Liquid damage
• Normal wear and tear
• Damage caused by improper use or unauthorized repair
Warranty Process
Customers may visit any iCity branch or contact our support team with the purchase invoice to process the warranty request.